Billing
Knowing your bill: we can help
For questions about your bill, call Scripps Patient Financial Services at 800-690-9070. Patients of Scripps Clinic please call Business Services at 858-784-5645 for questions relating to physicians’ charges, or Patient Financial Services at 800-690-9070 for hospital charges.
As health care treatments and technologies continue to improve, health care and insurance costs increase accordingly. Once you complete your hospital stay, you’ll no doubt be faced with such terms as co-pays, deductibles, eligibility, hospital coverage, medical coverage and more. Your medical insurance may cover all or part of your charges, but it’s up to you to ensure your account is paid in full. Feel free to ask us about your bill; we can help you through the financial maze.
The process
You’ll begin by providing us with any health insurance information you may have. As a courtesy, we will bill your insurance company directly, but you’ll still need to follow the payment process to make sure all parts of your bill have been covered or directly paid. Depending on the insurance you have, you might be asked to pay a specific co-payment or deductible, and you might be asked to pay a portion of the bill as your share of the total cost.
The process can be lengthy and sometimes confusing, but the professionals in Scripps Patient Financial Services are expert in health care billing and are here to answer any of your questions. Reach them at 800-690-9070. Scripps Clinic patients call 858-784-5645 for questions about physician charges.
About this section
This patient guide billing section includes:- Information specific to your insurance carrier
- Frequently-Asked Questions
- A form to request your bill