A Charge Description Master (CDM), also known as a “chargemaster,” is a comprehensive and hospital-specific listing of each item that could be billed to a patient, payers or other health care provider. Scripps Health Charge Description Master is available for review by appointment during normal business hours, 8 a.m. to 4 p.m., by calling 858-657-4080.
Frequently asked questions
Q: What is a Charge Description Master (CDM) and what is it used for?
A: A Charge Description Master (CDM), also known as a “chargemaster,” is a comprehensive and hospital-specific listing of each item that could be billed to a patient, payers or other health care provider.
Q: Are all Scripps charges included in the CDM?
Q: Why can’t I have a copy of the CDM? Why don’t you post it on your
A: The CDM is an extremely large and complex document. We believe it best to have a member of our financial services staff available during the review to interpret it and answer questions, which is also why we decided not to post on the Web at this time.
Q: How do I request to see the Scripps chargemaster?
A: Call Scripps Patient Financial Services Chargemaster Department at 858-657-
Q: Can I talk to someone about my bill?
A: Scripps offers financial counseling and assistance to patients and their families in
an effort to address concerns and questions about hospital charges. We encourage patients without health insurance to meet with our financial counselors to discuss their options. Questions should be directed to the patient access department at any Scripps
hospital or by calling the Scripps Patient Financial Services Customer Service Line: 1-800-690-9070.
Q: Why can’t you tell me how much a specific procedure will cost?
A: Most procedures are comprised of multiple components – your hospital room charge, laboratory charges, diagnostics, pharmacy, therapy, etc. Each patient and each diagnosis is individual; therefore, the charges to each patient vary according to the treatment required. Patients are welcome to ask a Scripps financial counselor to help estimate the cost of a potential hospital stay. This often requires detailed information from the patient’s physician.
Q: How did you select the 25 charges on the sample list?
A: Scripps looked for 25 common procedure charges that offered a sampling of services that would cover a variety of conditions and patient populations. We believe the list we’ve provided is representative.