Policies and Notices

At Scripps Health, our mission is to provide superior health services in a caring environment — with a strong commitment to patient safety and patient privacy.


We encourage you to learn about your rights and responsibilities, our patient notices, and our other policies for patients and visitors.

For patients

Notice of privacy practices

This page describes how Scripps protects your confidential medical information. Read our Notice of Privacy Practices.

Notice of Mercy obstetric services

Scripps Health is moving forward with a proposal to consolidate Scripps Mercy Hospital Chula Vista obstetric services (located at 435 H Street) onto the Scripps Mercy Hospital San Diego campus. Scripps began a 90-day public notification March 14, 2024. Read the public notice.

Patient rights and responsibilities

This page describes how patients and providers can partner to meet your expectations, keep you safe and make you comfortable during your hospital stay at Scripps. It also describes how you can file a complaint against a physician, physician assistant or nurse practitioner with the appropriate regulatory board or committee. Read our page on Patient Rights and Responsibilities.


View our policy:


Language interpreter services

This page describes how patients can request language assistance. If a patient has difficulty with sight, speech or hearing, or has limited English proficiency (LEP), we have several options to connect you with a qualified medical interpreter. Read our page on Medical Interpreters and Language Assistance.


View our policy:


Physician aid in dying

This policy helps patients and family members understand the California law and describes Scripps Health’s participation.


View our policy:


For visitors

Visitation policy

Visitors can be good medicine for patients in the hospital. But there are times when patient visitation is restricted due to patient safety and quality of care. 

Read our page on Visiting Hours and Guidelines.

Service animals

We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines. Read our guidelines regarding service dogs.

For website users

Website privacy policy

This policy describes the information Scripps Health collects when users visit our website and how we safeguard your personal information when provided to us. Read our Privacy Policy.

Website accessibility statement

This statement describes Scripps Health's commitment to constantly reevaluating our websites to ensure they are easy to use and in compliance with Web Content Accessibility Guidelines. Read our Web Accessibility Statement.

Terms of use

Please read this carefully before you start to use the website. By using our website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. Read our Terms of Use.

For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public. CMS Open Payment database can be found at openpaymentsdata.cms.gov.