COVID Update: Masks are still required in health care settings, even if you’re fully vaccinated. Read our FAQs.

Visiting Hours and Guidelines

COVID-19 Update: Modified Visitor Restrictions as of 3/29/21

A newly modified patient-visitation policy is in effect at Scripps hospitals and clinics. Non COVID-19 patients may now have limited support people with them. However, it is critical that we protect vulnerable patients, as well as our patients, staff, clinicians and community.

Therefore, we have the following enhanced visitor restrictions in place at all our hospitals and clinics until further notice:

ICU and medical/surgery inpatients

  • ICU patients are now allowed a maximum of two support people for two hours maximum per day or by exception between the hours of 11 am and 8 pm.
  • Other hospitalized patients are allowed a maximum of two support people per day between the hours of 11 am and 8 pm. Alternating support person times may be required if the patient is in a shared room.
  • Support people are not permitted for patients who have tested positive for COVID-19. Exceptions will be considered for end-of-life patients.

Maternity and NICU patients

  • Two support people are allowed for maternity patients at Scripps’ hospitals, and must be the same person for the duration of the patient's stay, which can include a designated doula. For a surrogate birth, a maximum of two support people is allowed for the birth mom and the two intended parents are permitted. This will depend on space availability.
  • For COVID-19 positive maternity patients, only one support person is allowed with no in-and-out privileges. 
  • Two parents or legal guardians are allowed for NICU patients.

Emergency departments and urgent care centers

  • Emergency department and urgent care patients are allowed one support person (subject to conditions in the facility).

Clinics, imaging and labs

  • One support person is allowed per patient per day. Support people may be limited if physical distancing is not feasible.

Infants and children under 2

  • Up to two support people are permitted based on adequate distancing availability. Breastfeeding infants can accompany mothers to appointments.

All visitors that fall into the above categories must also be free of any symptoms of respiratory illness, or loss of taste or smell, and will be screened prior to entering a Scripps facility.

Visitors to all Scripps hospitals and clinics should bring their own masks or face coverings with them to help prevent transmission from infected individuals who may or may not have symptoms of COVID-19. If you do not have a face covering, you will not be allowed entrance into our facilities. Patients should also bring their protective face coverings when visiting a Scripps facility. Gaiters and masks with small plastic valves embedded in the front will not be permitted. 

  • Support people should ideally be from the same household.
  • Visitors are not allowed to walk around the hallways and must go directly to and from the patient’s room.
  • Support people are discouraged from coming and going multiple times a day.
  • Visitors must be 12 years of age or older, unless a prior exception is granted. 

Visitation may be limited if census is high, regional outbreak occurs, the county moves into the purple tier, or physical distancing is not feasible in double rooms.

Please note visitation restrictions may evolve over time depending on our response to public health recommendations. Again, we are doing this to protect the health and safety of our patients, staff, clinicians and community. Thank you for your understanding.

Guidelines for service dogs

As a health care organization, we are dedicated to providing a healthy and safe environment for all who visit our facilities. We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines.

We allow only service dogs in our facilities. A service dog is a dog specifically trained to assist a person with a disability.

To confirm your dog is a service dog, you must be able to answer the following two questions:

  • Is the dog required because of a disability?
  • What is the specific work or task the dog has been trained to perform?

For complete guidelines (in English and Spanish), see below or view our Guidelines for Service Dogs (PDF, 72 KB).