Updates on COVID-19 (including visitor restrictions and mask requirements), monkeypox and flu. See Communicable Disease Updates

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Visiting Hours and Guidelines

COVID-19 Update: Modified Visitor Restrictions as of 11/14/22

As we transition from heightened COVID restrictions, Scripps now allows two visitors per patient, per day (exceptions outlined below).


Visitors must continue to be masked at all times — including when in hospital patient rooms — and everyone must be masked (including patients) whenever hospital staff are in the room.

Additionally, the following visitor limitations are in place: 


  • Only two visitors will be allowed for an inpatient on any given day. Visits may need to be staggered in double patient rooms, based on circumstances and ability to ensure proper physical distancing.
  • Only one visitor / support person will be allowed for emergency room patients and for hospital-based outpatients.
  • Visiting hours are currently restricted to the hours of 10 am to 7 pm.
  • Visitors must be 2 or older, unless a prior exception is granted.
  • Video and phone visits are strongly encouraged as an alternative to in-person visits.
  • Visitors will not be allowed to accompany or visit patients who test positive for COVID-19.
  • Exceptions may be granted, but must be cleared in advance with the patient’s care providers.

Labor & delivery / NICU / patients under 18 

  • Two support people are allowed per patient, per day – this includes a doula for Labor & Delivery patients.
  • For COVID-19 positive patients, the support people must stay in the room for duration of the stay. No in and out privileges.
  • Breastfeeding infants can accompany mothers to appointments.

Clinics / same day surgery / imaging / laboratories 

  • Two support people are allowed per patient per day. Support people may be limited if physical distancing is not feasible.

All visitors that fall into the above categories must also be free of any symptoms of respiratory illness, or loss of taste or smell, and will be screened prior to entering a Scripps facility.


Proper wearing of masks is required while indoors at all Scripps facilities. While this may be relaxed for patients while alone in an exam room or within their hospital room, masks are required for patients everywhere else, and they are always required for patient visitors — even within a patient’s hospital room or an outpatient exam room.


Cloth masks, gaiters and masks with small plastic valves embedded in the front will not be permitted. This means staff, patients and visitors must wear procedural, surgical or other medical-grade masks when in a Scripps clinical facility. If needed, masks are available for visitors at entrance screening stations.


Our objective at Scripps is to minimize opportunity for COVID-19 spread.


Additionally: 


  • Support people should ideally be from the same household.
  • Visitors are not allowed to walk around the hallways and must go directly to and from the patient’s room, except for going to and from the hospital entrance, restrooms or cafeteria.
  • No eating by visitors in the hospital rooms as masks must be worn at all times.
  • Support people are discouraged from coming and going multiple times a day.


Visitation may be limited if census is high, regional outbreak occurs, the county moves into the purple tier, or physical distancing is not feasible in double rooms.


Please note visitation restrictions may evolve over time depending on our response to public health recommendations. Again, we are doing this to protect the health and safety of our patients, staff, clinicians and community. Thank you for your understanding.

Guidelines for service dogs

As a health care organization, we are dedicated to providing a healthy and safe environment for all who visit our facilities. We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines.


We allow only service dogs in our facilities. A service dog is a dog specifically trained to assist a person with a disability.


To confirm your dog is a service dog, you must be able to answer the following two questions:


  • Is the dog required because of a disability?
  • What is the specific work or task the dog has been trained to perform?


For complete guidelines (in English and Spanish), see below or view our Guidelines for Service Dogs (PDF, 72 KB).