Visiting Hours and Guidelines

Visiting your friends and family in the hospital

Visitors can be good medicine for patients in the hospital. But there are times when patient visitation is restricted due to patient safety and quality of care.

General hospital visiting times are 8 am – 8:30 pm, but may vary on specialized units. If patients want to see visitors at other times, arrangements can be made with the charge nurse. If a patient has a restriction related to visitation hours, the nursing team will let the patient or their support person know.

Visitor policy during flu season

With cases of influenza reaching elevated levels in San Diego County in January 2020, Scripps has implemented a few temporary restrictions for visitors and guests who come to our hospitals and outpatient clinics.

Current restrictions include the following:

  • Visitors and guests with flu-like symptoms — such as fever, sore throat, persistent cough, chills and body aches — are not allowed inside Scripps hospitals or clinics, even if assisting a patient. Any visitor who enters a facility with flu symptoms will be asked to leave immediately.
  • All children 14 and under should not enter Scripps hospitals or clinics unless they’re a patient receiving care. This restriction for child visitors includes lobbies, common areas and cafeterias.
  • Patients receiving care at Scripps hospitals are restricted to having no more than two visitors at a time in their room and no more than four total visitors per day.

Learn more about flu symptoms and treatment and where to get a flu shot.

General guidelines for visitors

  • Visitors who are sick (for example, have an infection, fever, cold, diarrhea or vomiting) or do not feel well should not visit.
  • To allow patients plenty of rest, visitors are restricted to two people at a time in a hospital room, unless otherwise approved by specialized units.
  • Children age 12 and under must be accompanied by an adult and must be directly supervised at all times. The patient cannot be considered the supervisor of a child.
  • Children may visit inpatient units, but must be authorized in critical care units on a case by case basis by the unit manager or their designee.
  • Visitor limitations in maternal child health and the blood and marrow transplant unit are based on unit and patient criteria.

Please note: In an effort to protect patients and staff from the flu, Scripps may place further restrictions on visitation during extreme flu seasons. Further restrictions will be posted to this page during such times.

Guidelines for service dogs

As a health care organization, we are dedicated to providing a healthy and safe environment for all who visit our facilities. We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines.

We allow only service dogs in our facilities. A service dog is a dog specifically trained to assist a person with a disability.

To confirm your dog is a service dog, you must be able to answer the following two questions:

  • Is the dog required because of a disability?
  • What is the specific work or task the dog has been trained to perform?

For complete guidelines (in English and Spanish), see below or view our Guidelines for Service Dogs (PDF, 72 KB).