COVID Update: Masks are still required in health care settings, even if you’re fully vaccinated. Read our FAQs.

Visiting Hours and Guidelines

COVID-19 Update: Modified Visitor Restrictions as of 8/24/21

Your health and safety are our number one priority and we wanted to alert you to some important changes being implemented at Scripps Health and across the State of California.

In accordance with California Department of Public Health Orders, all visitors entering a Scripps hospital must show proof that they are either fully vaccinated or have tested negative for the coronavirus within 72 hours of their arrival. The tests used must have either FDA emergency use authorization or meet the Laboratory Developed Test requirements of the U.S. Centers for Medicare and Medicaid Services. Exceptions may be considered for individuals with disabilities, and for those visiting patients at end-of-life, or support people for labor and delivery and NICU patients. This must be discussed in advance with the patient’s care providers.

Additionally, the following visitor limitations are in place: 

  • Only 1 visitors will be allowed for an inpatient on any given day. 
  • Only 1 visitor / support person will be allowed for emergency room patients and for hospital-based outpatients. 
  • Visiting hours are currently restricted to the hours of noon to 6 pm.
  • All patient visits are limited to a 2-hour maximum.  
  • As an alternative, video and phone visits are strongly encouraged.
  • Visitors will not be allowed to accompany or visit patients who test positive for COVID-19.
  • Exceptions may be granted, but must be cleared in advance with the patient’s care providers.

Labor & delivery / NICU / patients under 18 

  • Up to two support people are permitted based on adequate distancing availability. Breastfeeding infants can accompany mothers to appointments.

Clinics / same day surgery / imaging / laboratories 

  • One support person is allowed per patient per day. Support people may be limited if physical distancing is not feasible.

All visitors that fall into the above categories must also be free of any symptoms of respiratory illness, or loss of taste or smell, and will be screened prior to entering a Scripps facility.

Visitors to all Scripps hospitals and clinics should bring their own masks or face coverings with them to help prevent transmission from infected individuals who may or may not have symptoms of COVID-19. If you do not have a face covering, you will not be allowed entrance into our facilities. Patients should also bring their protective face coverings when visiting a Scripps facility. Gaiters and masks with small plastic valves embedded in the front will not be permitted. 

  • Support people should ideally be from the same household.
  • Visitors are not allowed to walk around the hallways and must go directly to and from the patient’s room.
  • Support people are discouraged from coming and going multiple times a day.
  • Visitors must be 12 years of age or older, unless a prior exception is granted. 

Visitation may be limited if census is high, regional outbreak occurs, the county moves into the purple tier, or physical distancing is not feasible in double rooms.

Please note visitation restrictions may evolve over time depending on our response to public health recommendations. Again, we are doing this to protect the health and safety of our patients, staff, clinicians and community. Thank you for your understanding.

Guidelines for service dogs

As a health care organization, we are dedicated to providing a healthy and safe environment for all who visit our facilities. We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines.

We allow only service dogs in our facilities. A service dog is a dog specifically trained to assist a person with a disability.

To confirm your dog is a service dog, you must be able to answer the following two questions:

  • Is the dog required because of a disability?
  • What is the specific work or task the dog has been trained to perform?

For complete guidelines (in English and Spanish), see below or view our Guidelines for Service Dogs (PDF, 72 KB).