Visiting Hours and Guidelines

COVID-19 Update: Enhanced Visitor Restrictions Now in Effect

During this time, it is critical that we protect vulnerable patients, as well as our patients, staff, clinicians and community. Therefore, we have restricted all visitors to our hospitals and clinics until further notice. Exceptions may be made in advance by the clinical care team to support the goals of care discussions for appropriate patients. Walk-up hospital visitors will not be allowed. The enhanced visitor restrictions are in alignment with recommendations established by the San Diego County Health Department.


If you wish to visit a patient, please consider other means like telephone or video conference. Using electronic methods to communicate with a patient and limiting visitor-to-patient contact is an important part of our visitor restriction process during this COVID-19 response period.


At our clinics, urgent care centers and HealthExpress locations, we ask that companions wait outside or in their vehicle unless their assistance is necessary to help the patient complete their care.


Visitors to all Scripps hospitals and clinics should bring their own masks or face coverings with them to help prevent transmission from infected individuals who may or may not have symptoms of COVID-19. If you do not have a face covering, you will not be allowed entrance into our facilities. Patients should also bring their protective face coverings when visiting a Scripps facility. Masks with small plastic valves embedded in the front will not be permitted. While they protect the wearer, they do not protect others.


Please note visitation restrictions may evolve over time depending on our response to public health recommendations. Again, we are doing this to protect the health and safety of our patients, staff, clinicians and community. Thank you for your understanding.

Guidelines for service dogs

As a health care organization, we are dedicated to providing a healthy and safe environment for all who visit our facilities. We understand that service dogs may be required to accompany our patients and visitors. To ensure we are able to maintain health and safety standards for everyone, we ask that you abide by the following guidelines.


We allow only service dogs in our facilities. A service dog is a dog specifically trained to assist a person with a disability.


To confirm your dog is a service dog, you must be able to answer the following two questions:


  • Is the dog required because of a disability?
  • What is the specific work or task the dog has been trained to perform?


For complete guidelines (in English and Spanish), see below or view our Guidelines for Service Dogs (PDF, 72 KB).