Get Care Now

Looking for online care? Try one of our telemedicine options.

Looking for online care? Try one of our telemedicine options.

On-Demand Video Visits

On-Demand Video Visits

Same-day On-Demand Video Visits are available with a primary care doctor, nurse practitioner or physician assistant. A team of providers is ready to diagnose and treat you from the privacy of your home or other location (in California) for minor conditions and injuries, as well as non-urgent issues and on-going conditions. It is not necessary to make an appointment. Simply log in to MyScripps and select On-Demand Video Visit. You will then have the option to choose either a HealthExpress or primary care visit. After selecting the type of visit preferred, you then proceed with the visit. You will be assigned a provider based on availability at the time you start your visit.


Video Visit

Video Visit

Talk with a Scripps provider over video now, or schedule a visit for another time. Learn how Video Visit works and how to get started.

E-Visit

E-Visit

Submit a brief questionnaire for diagnosis and treatment from Scripps. Learn how E-Visit works and how to get started.

Symptom Checker | Free

Symptom Checker | Free

Assess your symptoms for free and find out where to go for Scripps care. Learn how Symptom Checker works and how to get started.


*Prices for most people, depending on insurance. Log in to MyScripps to see your price.


Frequently asked questions about virtual care

If you’re new to virtual care (also called telemedicine), you’ll find our services easy to use in MyScripps, our secure and private patient portal. See below for answers to common questions.

General virtual care questions

Do I need MyScripps to use Scripps virtual care? 

Yes, all of our virtual care offerings require you to log in to your MyScripps account.

How do I register for MyScripps?

You must have a MyScripps account to use any of our virtual care options. If you’re not enrolled, sign up for MyScripps now. Through this online signup, we will verify your identity using the information you provide. Once verified, you will be able to create your MyScripps account. Providing as much information as possible will help us process your request more quickly.


Also, patients age 12 and above will be able to sign up for a MyScripps account during their clinic visit, or be issued a MyScripps activation code at the end of their clinic visit. This code will enable you to log in and create your own username and password. Create a MyScripps account using an activation code.


If you have questions, please review our MyScripps Frequently Asked Questions.

How can I protect my MyScripps account?

For increased security, we recommend that you sign up for two-factor authentication when logging in to your MyScripps account. You will get a code to verify your identity when signing in via text or email.


Two-factor identification works by using two unrelated methods (referred to as authentication factors) to verify your identity. The second authentication method usually needs to be verified with something in your personal possession — such as your phone — in addition to your normal username and password. 


To access your MyScripps account with two-factor authentication, you will first enter your username and password. Then, instead of immediately gaining access to your account, you will be required to provide another piece of information. Scripps will send you a code by text or by email.

Scheduling questions

Technical questions

Why can’t I connect to my Video Visit? 

Learn more about Video Visits.


If you’re having trouble connecting, try the following ideas.


Using the MyScripps mobile app*:


  • Move to a location that has a strong Wi-iFi or cell signal
  • Turn your microphone off and then back on using the microphone button in your video session
  • Turn your camera off and then back on using the video button in your video session
  • Make sure your audio isn’t unexpectedly connected to Bluetooth speakers or headphones that you aren’t using
  • Close out of the app and relaunch it
  • Confirm you are using MyScripps mobile app version 9.2 or above
  • Confirm you are using Android OS 5.0 or higher, or iOS 6 or higher


Using the MyScripps website on a computer with a webcam:


  • Move to a location that has a strong Wi-Fi signal
  • Turn your microphone off and then back on using the microphone button in your video session
  • Turn your camera off and then back on or make sure it is all the way plugged in if you’re using a webcam 
  • Make sure your audio isn’t unexpectedly connected to Bluetooth speakers or headphones that you aren’t using
  • Log out of MyScripps and then log back into your account
  • Confirm you are using an up-to-date browser. Minimum: Internet Explorer 11, Microsoft Edge 44, Google Chrome 78, Firefox 70, Safari 9
  • If you’re not able to connect to your visit, call your provider’s office to let them know or reschedule your appointment.


*You may also use the MyChart mobile app. All of the above still applies.

Medical questions

Prefer to see us in person? Here’s how to find us.

Walk-in clinics

Walk-in clinics

Consider HealthExpress for minor illnesses and injuries. Learn more about care at HealthExpress.

Primary care

Primary care

Choose an office visit or Video Visit with a provider. Discover the difference of Scripps primary care.

Urgent care

Urgent care

Go to urgent care for serious health needs that can’t wait. Find hours and directions for Scripps urgent care.

Emergency room

Emergency room

For life-threatening concerns, go immediately to the nearest ER or call 9-1-1.