Video Visits

Answers in real time,
on your time

What is a Video Visit?

Sometimes, you want to talk about your health concerns with a clinician without leaving your home. Video Visits with a Scripps provider give you the trusted medical advice you need in real time.

Primary care

We offer On-Demand and scheduled primary care Video Visits. Please choose an option below to get started, or read below to learn more about which option is right for you. You will access all Video Visits through the MyScripps patient portal. If you don’t have an account, sign up for MyScripps now.

Scripps HealthExpress

Video Visits with HealthExpress are a good option for minor illnesses and injuries. (See the symptom list below.) The on-demand option lets you see a provider right away, and the scheduled option allows you to choose a time to see an available provider.

Symptoms and conditions

The following can be addressed during a HealthExpress Video Visit.

Please note, COVID-19 screening is available through On-Demand HealthExpress Video Visit only — you cannot schedule ahead.

  • Allergies
  • Asthma (including medicine refill)
  • Athlete’s foot
  • Birth control refill (one time)
  • Burn (minor)
  • Canker sore
  • Chickenpox
  • Cold/flu
  • Cold sore
  • COVID-19 screening
  • Cuts/scrapes
  • Diarrhea
  • EpiPen refill
  • Flu
  • Gout
  • Jock itch
  • Impetigo
  • Insect bite
  • Lice
  • Low back pain (minor)
  • Medicine refill (one time)
  • Motion sickness prevention
  • Nausea
  • Nail infection
  • Pink eye
  • Poison ivy/oak
  • Rash
  • Ringworm
  • Scabies
  • Shingles
  • Sprains/strains
  • Stye
  • Sunburn
  • Upset stomach
  • Urinary tract infection (UTI)
  • Yeast infection

Pricing and payment

Cost for a HealthExpress Video Visit varies, depending on whether you use insurance. Check with your insurance plan on whether they will cover your visit. You can pay with a credit or debit card.

For a Primary Care Video Visit or Specialist Video Visit, Scripps will work with your insurance to process the visit before we bill you for any out-of-pocket amount your insurance determines to be your responsibility.

If you have a flexible spending account, your fee may be reimbursable. Check with your insurance plan.

More virtual care options

Symptom Checker | Free

A man uses a tablet, representing an online symptom checker.

Symptom Checker | Free

Assess your symptoms for free and find out where to go for Scripps care.

E-Visit | Up to $30*

A woman uses her laptop, representing an electronic doctor visit.

E-Visit | Up to $30*

Submit a brief questionnaire for a treatment plan from a Scripps provider.

*Prices for most people, depending on insurance. Log in to MyScripps to see your price.

Frequently asked questions about virtual care

If you’re new to virtual care (also called telemedicine), you’ll find our services easy to use in MyScripps. In case you have common questions, we have posted frequently asked questions to help you get started.