Get the Scripps care you need — when you need it — with an online diagnosis through Scripps E-Visit.
E-Visits give you medical advice about minor problems (like a UTI or cold) without having to go to the doctor’s office. It’s the convenient, easy, secure way to communicate your symptoms and receive a detailed care plan from a Scripps provider, usually within 30 minutes, completely online.
E-Visits cost up to $30 (depending on your health insurance) and are available to patients with a MyScripps account. It’s just one way to Get Care Now at Scripps.
Scripps E-Visit starts with an online health questionnaire. You answer some questions about your symptoms and can attach photos. Then, a Scripps provider reviews your information and sends back a written care plan, usually within 30 minutes. If necessary, prescriptions are sent electronically your preferred pharmacy.
Responses to E-Visits are available Monday through Friday from 7 am to 8:30 pm, and on Saturday, Sunday and holidays from 8 am to 4:30 pm.
Access E-Visits through the MyScripps health portal. If you don’t have an account, sign up for MyScripps now.
To start an E-Visit, follow these easy steps:
1) Go to MyScripps
2) Select Messaging
Find it under the menu items, then pick Ask a Question. (Skip this step if you are using the app.)
3) Select Symptom-Specific E-Visit
Review and agree to terms and conditions, then confirm your payment information.
4) Enter the reason for this E-Visit
Confirm your preferred pharmacy, then answer a few questions about your symptoms and how you’re feeling.
Once you’ve entered this information, you’ll receive confirmation that it was received by our medical team. A Scripps provider will review your reported symptoms and health history, then get back to you through the MyScripps portal, usually within 30 minutes. Your treatment plan may include prescriptions or recommendations for follow-up care. Prescriptions can be electronically sent to your pharmacy.
Note: E-Visits are not appropriate for severe or life-threatening symptoms. If you need emergency care, call 9-1-1 or go to the nearest emergency room.
- Female urinary tract infection (UTI)
- Female yeast infection
- Pink eye or stye
- Cold/flu (excluding cough)
A Scripps E-Visit costs up to $30, depending on your insurance. You can pay with a credit or debit card. If your E-Visit cannot be completed for any reason, you will not be charged.
If you have a flexible spending account, your $30 fee may be reimbursable. Check with your insurance plan.
Assess your symptoms for free and find out where to go for Scripps care.
Talk with a Scripps provider over video now, or schedule for another time.
* Prices for most people, depending on insurance. Log in to MyScripps to see your price.
If you’re new to virtual care (also called telemedicine), you’ll find our services easy to use in MyScripps. In case you have common questions, we have posted FAQs to help you get started.