Convenient and secure
online care

What is an E-Visit?

Get the Scripps care you need — when you need it — with an online diagnosis through Scripps E-Visit.

E-Visits give you medical advice about minor problems (like a UTI or cold) without having to go to the office or clinic. It’s the convenient, easy, secure way to communicate your symptoms and receive a detailed care plan from a Scripps nurse practitioner or physician assistant completely online.

E-Visits cost up to $30 (depending on your health insurance) and are available to patients with a MyScripps account. It’s just one way to Get Care Now at Scripps.

How it works

How it works

Scripps E-Visit starts with an online health questionnaire. You answer some questions about your symptoms and can attach photos. Then, a Scripps nurse practitioner or physician assistant reviews your information and sends back a written care plan. If necessary, prescriptions are sent electronically to your preferred pharmacy.

Responses to E-Visits are available Monday through Friday from 7 am to 7:30 pm, and on Saturday, Sunday and holidays from 8 am to 4:30 pm.

Access E-Visits through the MyScripps health portal. If you don’t have an account, sign up for MyScripps now.

To start an E-Visit, follow these easy steps:

1) Go to MyScripps

Scripps E-Visit is available on both MyScripps.org and the MyScripps mobile app. You can download the free MyScripps app from the iPhone App Store or Android Google Play Store

2) Select Messaging

Find it under the menu items, then pick Ask a Question. (Skip this step if you are using the app.)

3) Select Symptom-Specific E-Visit

Review and agree to terms and conditions, then confirm your payment information.

4) Enter the reason for this E-Visit

Confirm your preferred pharmacy, then answer a few questions about your symptoms and how you’re feeling.

Once you’ve entered this information, you’ll receive confirmation that it was received by our medical team. A Scripps nurse practitioner or physician assistant will review your reported symptoms and health history, then get back to you through the MyScripps portal. Your treatment plan may include prescriptions or recommendations for follow-up care. Prescriptions can be electronically sent to your pharmacy.

Note: E-Visits are not appropriate for severe or life-threatening symptoms. If you need emergency care, call 9-1-1 or go to the nearest emergency room.

Symptoms and conditions

  • Female urinary tract infection (UTI)
  • Female yeast infection
  • Pink eye or stye
  • Cold/flu (excluding cough)
  • COVID-19 screening

Pricing and payment

Cost for a Scripps E-Visit varies, depending on whether you use insurance. If you do not use insurance, the self-pay rate is $30. You can pay with a credit or debit card. If your E-Visit cannot be completed for any reason, you will not be charged.

If you have a flexible spending account, your $30 fee may be reimbursable. Check with your insurance plan.

More virtual care options

More virtual care options

Symptom Checker | Free

A man uses a tablet, representing an online symptom checker.

Symptom Checker | Free

Assess your symptoms for free and find out where to go for Scripps care.

Video Visit | Up to $69*

A man talks with his physician by video.

Video Visit | Up to $69*

Talk with a Scripps provider over video now, or schedule for another time.

* Prices for most people, depending on insurance. Log in to MyScripps to see your price.

Frequently asked questions about virtual care

Frequently asked questions about virtual care

If you’re new to virtual care (also called telemedicine), you’ll find our services easy to use in MyScripps. In case you have common questions, we have posted frequently asked questions to help you get started.