Coronavirus (COVID-19)

Should I keep my scheduled doctor’s appointment?

Scripps physicians and providers are available, both virtually and in-person, to address your medical needs.

Want to see a Scripps health care provider without a trip to the doctor’s office? Video visits may be an option for minor illnesses and injuries, as well as follow-up visits and consultations that don’t require an in-person physical exam with a primary care provider or specialist. Video Visits are available for patients who have the MyScripps app on their desktop, smartphone or tablet. 

It’s important that you keep these essential visits with your physician and don’t put them off. Rest assured, our doctors and facilities are taking the necessary precautions to make it safe for you to receive the care you need, when you need it.

Are waiting rooms safe?

At Scripps, procedures and protocols to ensure safety for everyone who enters Scripps facilities include:

  • Curbside check-in through the MyScripps mobile app
  • Isolating patients with coronavirus symptoms
  • Requiring all physicians, staff members, patients and visitors to wear medical grade masks during the delivery of direct patient care, in hospital patient rooms and outpatient exam rooms
  • Rigorous cleaning and disinfecting protocols for all facilities and equipment

Do I need to wear a mask at Scripps?

Medical grade masks must continue to be worn at all times during the delivery of direct patient care, in hospital patient rooms and in outpatient exam rooms, even if you’re fully vaccinated. They must also be worn when receiving care within six feet of a care provider (unless asked to remove it). Medical grade masks are also encouraged in confined or crowded areas like elevators and waiting rooms, and in other general areas. Cloth masks, gaiters and masks with small plastic valves embedded in the front will not be permitted.

Can I bring someone with me to the clinic or hospital?

Please visit our Visiting Hours page for specific details regarding our updated visitor guidelines. 

How can I talk to loved ones who are in the hospital?

While we are easing visitor restrictions, the number of support people a patient can have with them is necessarily still very limited. So, if your family member or friend is staying in a Scripps hospital, an alternative to being there in person is reaching out to them through telephone or video chat. Using electronic methods to communicate with a patient and limiting visitor-to-patient contact is an important part of our visitor restriction process. Scripps is making iPads available to patients in our hospitals, so you can remain connected to loved ones.