COVID-19: Learn the precautions Scripps is taking for safe, in-person visits Learn more

Updates on appointments, clinic closures and service changes

Updates on appointments, clinic closures and service changes

During this time, it is critical that we protect our patients, as well as staff, clinicians and community. Therefore, we have restricted all visitors to our hospitals until further notice. The enhanced visitor restrictions are in alignment with recommendations established by the San Diego County Health Department. Exceptions may be made for those visiting a patient on comfort/end-of-life care or who are the coach/partner of a maternity patient. These instances will all be validated before entry is granted, and all approved visitors will be given wristbands to wear.

If you wish to visit a patient, please consider other means like telephone or videoconference. Using electronic methods to communicate with a patient and limiting visitor-to-patient contact is an important part of our visitor restriction process during this COVID-19 response period.

At our clinics, urgent care centers and HealthExpress locations, we ask that companions wait outside or in their vehicle unless their assistance is necessary to help the patient complete their care.

Visitors to all Scripps hospitals and clinics should bring their own masks or face coverings with them to help prevent transmission from infected individuals who may or may not have symptoms of COVID-19. If you do not have a face covering, you will not be allowed entrance into our facilities. Patients should also bring their protective face coverings when visiting a Scripps facility. Masks with small plastic valves embedded in the front will not be permitted. While they protect the wearer, they do not protect others.

Please note visitation restrictions may evolve over time depending on our response to public health recommendations. Again, we are doing this to protect the health and safety of our patients, staff, clinicians and community. Thank you for your understanding.

Has Scripps closed any of its locations?

Scripps is temporarily closing some facilities and changing hours of operation in other select locations to give us more flexibility on how we staff all our clinics and hospitals as this health pandemic continues to unfold. Physicians and staff are being redirected to other Scripps locations where they are needed most. 

The following clinics have been temporarily closed:

  • Scripps Clinic Coronado
  • Scripps Clinic Liberty Station
  • Scripps Clinic Bariatric and General Surgery (Hillcrest)

Patients are being redirected from those sites to other Scripps locations. Those patients also can use Scripps’ fast expanding telemedicine video service as an alternative to an in-person consultation.

Patients who normally go to Scripps Clinic Coronado and Scripps Clinic Liberty Station will now receive care at Scripps Clinic Mission Valley or Scripps Clinic Torrey Pines; and Scripps Clinic Bariatric and General Surgery patients will receive care at Scripps Clinic Del Mar. Affected patients will continue receiving care from their normal providers, who have relocated to the other sites.

In addition, the following Scripps HealthExpress sites have been temporarily closed:

  • Scripps HealthExpress Solana Beach
  • Scripps HealthExpress UTC/La Jolla
  • Scripps HealthExpress Liberty Station
  • Scripps HealthExpress Torrey Pines
  • Scripps HealthExpress Carmel Valley Pediatrics
  • Scripps HealthExpress Rancho Bernardo (for ages 5+) 
  • Scripps HealthExpress Rancho Bernardo Pediatrics remains open with new hours (Mon - Fri 4 - 8 pm/ Weekends 8 am - 5 pm)

All other Scripps HealthExpress sites will remain open daily from 8 am to 5 pm for in-person visits. Scripps HealthExpress on-demand Video Visits are still available Monday through Friday, 7:30 am to 8:30 pm, and weekends from 8:30 am to 4:30 pm. 

Should I keep my non-essential doctor’s appointment?

As we continue to treat COVID-19 patients, please know that our doctors are still here, both virtually and in-person, to address your medical needs. 

Some conditions —  such as diabetes, cardiac or neurological issues, or pre- and post-natal care and pediatrics —  may still require a visit to your doctor’s office. It’s important that you keep these essential visits with your physician and don’t put them off. Rest assured, our doctors and facilities are taking the necessary precautions to make it safe for you to receive the care you need, when you need it.

Have classes and support groups been cancelled due to coronavirus?

All of our Scripps on-site classes and support groups have been suspended. Online classes will continue as normal. Please make note of these changes and adjust your personal schedule as necessary.

What other services have been affected by the coronavirus pandemic?

In compliance with San Diego County COVID-19 restrictions, Scripps has closed all gift shops, gyms and related services, and seated dining has been closed within Colors Cafés.

We have also suspended the work of our volunteers for their own health and safety, and are asking them not to report to work until further notice.