Coronavirus (COVID-19): Important Information From Scripps Learn more

What Is Coronavirus? Who Is Affected?

How Scripps is responding to COVID-19

An illustration of the coronavirus (COVID-19) from the Centers for Disease Control and Prevention.

How Scripps is responding to COVID-19

At Scripps, our goal is to protect the health and safety of our patients, staff and clinicians. Therefore, we are taking extra precautions — including enhanced visitor restrictions — to help stop the spread of coronavirus (COVID-19).

If you have fever and/or respiratory symptoms, it is important that you call our dedicated COVID-19 nurse line at 888-261-8431 before coming in or take advantage of one of our virtual care options, including Symptom Checker. Please do not walk in or use online scheduling. This way, we can arrange for appropriate care for you while protecting others.

For general guidance on COVID-19, visit or call the county hotline at 2-1-1.

COVID-19 basics

What are coronaviruses?

Coronaviruses are a large family of viruses that include the common cold and more serious respiratory illnesses. Reports of the new coronavirus first surfaced in early December 2019 among people in Wuhan, China.

What are the symptoms of COVID-19?

Patients with confirmed 2019 coronavirus have reported mild to severe respiratory symptoms, including:

  • Fever
  • Cough
  • Shortness of breath/difficulty breathing, in most severe cases

According to the Centers for Disease Control and Prevention (CDC), symptoms may appear in as few as two days or as long as 14 days after exposure.

What should I do if I believe I may have been infected?

We are asking patients who have fever and/or respiratory symptoms to call before coming in or utilize one of our virtual care options, including Symptom Checker. Please do not walk in or use online scheduling. 

Those determined to have a risk of infection might be directed to our drive-up testing cabana at Scripps Clinic Torrey Pines, which is by appointment only, for further testing or if necessary, to an urgent care center or emergency room for further treatment. The cabana is only available to patients through referral.

Additionally, Scripps has set up triage/surge tents and canopies outside each of its emergency departments at Scripps Memorial Hospital Encinitas, Scripps Memorial Hospital La Jolla, Scripps Mercy Hospital Chula Vista and Scripps Mercy Hospital San Diego and at the urgent cares at Scripps Clinic Rancho Bernardo and Scripps Coastal Medical Center, Vista. These structures are handling a variety of activities, such as patient screening, evaluation and testing of patients with fever and/or respiratory symptoms, as necessary.


Visitor restrictions and appointments 

Services affected at Scripps


Work and travel restrictions

Originally published on Jan. 31, 2020.