Urgent Care vs. Emergency Room vs. Walk-in Clinic:
Where Should You Go?

Not sure whether to visit the emergency room, urgent care or a Scripps HealthExpress walk-in clinic? If you are concerned about your symptoms and unsure where to go, understanding your care options can help you get the right treatment when and where you need it.

Symptoms

Emergency Room


Go to the ER when life or limb are at risk. Staff are ready 24/7 for critical situations.

Urgent Care


For conditions that can't wait for an appointment but are not emergencies.

Walk-in Clinic at Scripps HealthExpress


Convenient same-day care for minor illnesses and routine needs (adults and kids).

Abdominal pain

Emergency Room

Urgent Care

Broken bones and dislocated joints

Emergency Room


Chest pain or difficulty breathing

Emergency Room

Concussion or confusion

Emergency Room


Cough and congestion

Walk-in Clinic

Dehydration

Urgent Care


Earache



Walk-in Clinic

Eye pain or vision changes / concerns

Emergency Room

Urgent Care

Eye redness, discharge, itching



Walk-in Clinic

Facial lacerations

Emergency Room

Fainting or change in mental state

Emergency Room

Fever with a rash

Emergency Room

Fever without a rash


Urgent Care

Walk-in Clinic

Flu-like symptoms

Walk-in Clinic

Head or eye injury

Emergency Room

Moderate flu-like symptoms


Urgent Care


Painful urination

Walk-in Clinic

Rashes without fever

Walk-in Clinic

Seizures

Emergency Room

Serious burns

Emergency Room

Severe cold or flu symptoms

Emergency Room

Severe cuts that may require stitches

Emergency Room

Shortness of breath

Emergency Room

Slurred speech

Emergency Room

Small cuts that may require stitches

Urgent Care

Sore throat

Walk-in Clinic

Sports & camp physicals (excluding labs)

Walk-in Clinic

Sprains and strains

Urgent Care

Walk-in Clinic

Vaginal bleeding with pregnancy

Emergency Room

Vomiting or persistent diarrhea


Urgent Care

Weakness or numbness on one side

Emergency Room

Wheezing

Urgent Care

Call 911 immediately for:

  • Shortness of breath or difficulty breathing
  • Any symptoms of heart attack, including:
  • Chest pain
  • Pain in the left arm or jaw
  • Sudden weakness
  • Dizziness
  • Life- or limb-threatening injury
  • Signs of a stroke such as:
  • Slurred speech
  • Severe headache
  • Weakness or numbness on one side of the face or body
  • Loss of consciousness

If in doubt — get emergency care.