Measuring and Acting on Quality Data

At Scripps Health, our commitment to continuously improve the quality of our care gives patients better customer service, a safer health care environment and better patient outcomes.

Quality improvement can lead to:

  • Improved patient satisfaction
  • Decreased incidence of infections
  • Reduced medical mistakes
  • Shorter hospital stays
  • Improved health outcomes

Quality describes the entire patient experience in our facilities, from the way a receptionist greets you upon check-in, to the final outcome of your surgical procedure. Scripps staff and physicians at all levels are working each day to make patients safer. From little things, like double- and triple-checking i.d. bracelets, to big things like standardizing cancer pathology reports, a lot goes on behind the scenes that significantly improves care quality.