At Scripps Health, our commitment to continuously improve the quality of our care gives patients better customer service, a safer health care environment and better patient outcomes.
Quality improvement can lead to:
- Improved patient satisfaction
- Decreased incidence of infections
- Reduced medical mistakes
- Shorter hospital stays
- Improved health outcomes
Quality describes the entire patient experience in our facilities, from the way a receptionist greets you upon check-in, to the final outcome of your surgical procedure. Scripps staff and physicians at all levels are working each day to make patients safer. From little things, like double- and triple-checking i.d. bracelets, to big things like standardizing cancer pathology reports, a lot goes on behind the scenes that significantly improves care quality.